01 / MEMBERS
What do I do next?
Clear guidance, relevant pathways, and a place to organize activities and documents.
Community engagement, connected
From requirement
to real possibility.
Turn Medicaid community engagement requirements into a supported member journey. Connect people to meaningful work and qualifying activities, organize participation evidence, and support continued engagement alongside existing state systems.
Understand. Connect. Participate. Document. Sustain.
MY JOURNEY
A
Every step counts.
Your activities, together in one place.
Participation record · Illustrative progress
↗
Community volunteering
Attendance confirmation received
Documented
▤
Skills development
Add your completion certificate
Next step
✓
Your support team
Help is part of the journey
Connected to community.
Opportunities → participation → evidence
ILLUSTRATIVE EXPERIENCE · NOT A LIVE PRODUCT SCREEN
State-specific workflows
Member & case-team journeys
Community pathways
Existing-system alignment
The gap we focus on
Policy becomes meaningful
when people can act on it.
WorkTrack360 connects people, participation, evidence, and workflow.
02 / CASE TEAMS
What needs attention?
A shared view of participation, missing information, outreach, and next actions.
03 / PARTNERS
How can we help?
A practical role for local organizations to offer opportunities and confirm participation.
Explore the operating model
One connected journey.
Support at every step.
Follow activity beyond referral: connection, participation, confirmation, evidence review, and continued engagement.
Illustrative member journey
Alex organizes available records, identifies a missing certificate, asks for assistance, and routes circumstances that may warrant review to authorized teams.
Fictional scenario; not a determination that activities qualify.Multiple funding paths
Different organizations fund it.
People stay at the center.
Shape a connected experience with clear responsibilities for each participant.
MODEL A · PUBLIC AGENCY
State, county & public agency
Public entities can fund participation, evidence, and workflow infrastructure.
- Who funds
- Public entity
- Who participates
- Members, case teams, workforce and community partners
MODEL B · HEALTH PLAN
Integrated member support
A health plan can fund outreach, navigation, workforce pathways, and evidence organization.
- Who funds
- Managed care organization
- Who participates
- Members, care teams, navigators, and partners
MODEL D · SPONSORSHIP
Sponsor access. Activate community.
A sponsor funds a defined local deployment so members can access the service without direct payment.
- Who funds
- Foundation, nonprofit, corporate or community sponsor
- Who participates
- Residents, local organizations, and opportunity providers
MODEL C · EXPLORATORY
Individual member access
A potential direct-access option. Consumer pricing and availability remain subject to validation.
- Potential funder
- Individual member; sponsored access preferred
- What to validate
- Value, affordability, support, and state requirements
Clear roles across every funding path.
Final compliance, exception, eligibility, and adverse-action determinations remain with authorized state processes.
Built around your role
A shared journey.
Distinct responsibilities.
Employment enablement, connected
RangamWorks360
Opportunity meets participation.
Tightly integrated with WorkTrack360, RangamWorks360 connects job seekers, members, and participants with employment support—and a record of the steps they take.
Move toward employment.
Bring job search and employment enablement into the member journey. Connect with career support, job opportunities, and workforce pathways while recording job-search activities and time spent.
- Job discovery and employment support
- Job-search activity and hour tracking
- Connected career-readiness and training pathways
- A participation record linked to WorkTrack360
Connect activity with evidence.
Bring the job-search record into the broader participation journey alongside work, learning, and community activities. Organize supporting information for the program’s authorized review process.
- Activity and time records in the member journey
- Supporting documentation and missing-item follow-up
- Case-team visibility and review workflows
- State-defined rules and approved information handoffs
When work changes, support should continue.
If hours decrease, a job ends, or circumstances shift, the proposed journey reconnects members with employment support, training, education, community service, or another applicable pathway.
Support and re-engagement are implementation-dependent. Employment retention, qualifying hours, and continued benefits are not guaranteed.
From a job-search session to a participation record
A participant records time spent searching and applying for jobs in RangamWorks360. The integrated journey brings that activity and its supporting information into WorkTrack360 for the applicable review workflow.
Recorded time is not automatically qualifying time. Job-search hours may contribute toward participation requirements only where applicable program rules permit.Start with the person
The right support starts
before activity tracking.
Design the journey around individual circumstances, existing activities, and the help a person needs to prepare their records.
Make room for individual needs.
Include a clear route for people who may need an exception, hardship review, or additional assistance. Route relevant information to authorized teams.
Begin with what is already happening.
Working, learning, or volunteering may already be part of someone’s life. Help organize records and identify evidence gaps.
Make deadlines easier to prepare for.
Define state-specific guidance, document checklists, reminders, and missing-item follow-up as part of implementation.
Offer a way forward when self-service is difficult.
Plan for language needs, accessible experiences, assisted navigation, and trusted community access points.
WorkTrack360 does not approve exceptions or determine eligibility. Specific functions, service coverage, and state configurations are confirmed during implementation.
Make readiness concrete
What should your
member journey answer?
Use this planning checklist to identify the handoffs your program needs to define. It is a conversation starter, not an eligibility assessment.
Review your workflow with us ↗
For planning only. Selections stay in this page session and are not
submitted.
Connect what already exists
Your infrastructure.
A more connected journey.
WorkTrack360 is designed as a configurable participation, evidence, and workflow layer around existing Medicaid and community systems. State eligibility authority remains with the authorized state process.
- Define state-specific pathways and evidence needs
- Scope approved data exchange and system handoffs
- Shape a trusted local experience
- Keep human review and escalation in the workflow
PEOPLE & OPPORTUNITY
Members · Case teams · Community · Workforce
↕
THE CONNECTING LAYER
WorkTrack360
Action · Participation · Evidence · Workflow
Action · Participation · Evidence · Workflow
↕
YOUR EXISTING SYSTEMS
Eligibility · Case management · Workforce systems
Conceptual model. Integration methods are validated per implementation.
Opportunity is part of the journey
More pathways.
More ways to move forward.
Recognize what people are already doing and connect them with meaningful opportunities under applicable program rules.
WORK & CAREER
A path to employment
Find work, document participation, sustain engagement, and reconnect when work changes—with RangamWorks360 employment support linked to WorkTrack360.
EDUCATION & TRAINING
Skills for the next chapter
Learn, attend, document, and complete. Bring training and education records into a clearer participation journey.
COMMUNITY SERVICE
Local connections that matter
Find an opportunity, participate, confirm activity, and organize evidence. Define each community partner’s role.
A connected participation network
Partners contribute in different ways.
Define a practical role for employers, workforce teams, education and training providers, volunteer organizations, community and faith organizations, and trusted access locations.
Awareness
Share information and connect members with support.
Opportunity
Offer work, learning, or approved community activities.
Confirmation
Confirm attendance, hours, or completion where required.
Integration
Exchange records through configured workflows.
Convening
Fund, coordinate, or grow a local ecosystem.
Start focused. Learn. Expand.
Prove one workflow
before scaling the model.
Start with a defined community, trusted partners, and one operational gap. Timing and scope are agreed during discovery.
Define the foundation
Map rules, roles, evidence needs, systems, and partner responsibilities.
Activate the journey
Activate a defined cohort, onboard opportunity providers, and gather feedback.
Measure & refine
Assess activation, participation, evidence completeness, review effort, and partner response.
A few clear answers
Questions, answered.
Does WorkTrack360 determine Medicaid eligibility?
No. Final eligibility decisions remain with authorized state processes.
Does it replace eligibility or case-management systems?
It is designed to complement existing systems. Discovery establishes the source of record and approved information exchange.
Can it support different states and communities?
The strategy centers on configurable state-specific workflows and trusted local experiences. Exact rules and capabilities must be confirmed for each implementation.
Who pays for WorkTrack360?
Funding can be structured through public agencies, managed care organizations, or community sponsorship. Pricing depends on the agreed scope.
How do RangamWorks360 and WorkTrack360 work together?
RangamWorks360 supports employment enablement while WorkTrack360 connects activity, participation evidence, and workflow. Recorded job-search time counts only where applicable rules permit.
Can someone request an exception or hardship review?
The workflow can route relevant circumstances for authorized review. WorkTrack360 does not decide whether an exception applies.
About Rangam
Employment
for everyone.
Connecting people with work.
Connecting employers with talent.
Rangam is a staffing and workforce solutions company focused on helping people access employment and helping organizations build their workforce.
WorkTrack360 and RangamWorks360 bring that employment focus into a connected participation journey: helping people move toward jobs and skills while keeping activities and supporting records organized.
Agility
Empathy
Growth
Inclusion
Integrity
Employment is a central pathway in our mission. Each member’s journey also respects other applicable participation pathways and authorized exception processes.
Let’s build the right starting point
Where does your
journey need
to connect?
Bring your priority workflow. Together, map the member experience, evidence needs, partner roles, and pilot scope.
- Your current operating model
- One workflow worth validating first
- Success measures and dependencies