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About WorkTrack360

WorkTrack360 is a member-facing documentation, tracking, and submission system for Medicaid work requirements.

It gives members a guided way to document qualifying activities, upload verification, track their progress, and submit required information within reporting deadlines. When that process is clear and accessible, members are more likely to complete their documentation successfully and maintain coverage.

For states and MCOs, the platform produces structured, consistently formatted, audit-ready submissions and reporting across member populations.

The platform is configurable to each state's requirements and designed to work alongside existing eligibility and enrollment systems. Deployment is phased, so teams can start with the workflows they need first and expand over time.

Thirty years of building systems for people who need them to work.

Rangam is a minority-, woman-, and disability-owned workforce solutions firm with 30 years of experience placing talent, building workforce programs, and designing technology for populations where accessibility, plain language, and usability are operational requirements.

Rangam has supported workforce programs for government agencies, Fortune 500 companies, and healthcare organizations across more than 10 countries. That experience building systems for people who face real barriers to employment is the foundation WorkTrack360 was built on. The platform reflects a core belief that the documentation system should help members complete what is required, and that when it does, both the member and the program benefit.

 

Our approach to documentation and outcomes.

WorkTrack360 supports the documentation and submission process while maintaining clear boundaries on what the platform does and does not do.


The platform does not determine eligibility decisions. It does not promise continued coverage. It remains neutral regarding transitions off Medicaid due to income changes or life circumstances. WorkTrack360 is designed to support the documentation process, reduce the risk of coverage loss due to administrative failure, and give members the clarity they need to complete what is required. This neutrality is intentionally preserved across all platform communication and positioning.

Member-facing communication within the platform is supportive and task-oriented, focusing on clear next steps, progress visibility, and neutral explanations of reporting requirements.

Communication with state agencies and MCOs may reference program requirements more directly, including federal mandates and compliance reporting responsibilities. Compliance is framed as a downstream outcome of organized, structured documentation processes.

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